Hivemapper Privacy Policy

This Privacy Policy governs the manner in which Hivemapper Inc. ("Hivemapper") collect, use, maintain and disclose information collected from users (each, a "User" or "you") on the website and all products and services offered by Hivemapper ("Site"). By using the Site or otherwise providing information to Hivemapper, you agree to our Privacy Policy. If you do not agree with this policy or its terms, please do not visit or use our Site. The Hivemapper Terms and Conditions are incorporated within the terms of this Privacy Policy. Please make sure you read and agree to them before using our Site. Our Privacy Policy does not apply to products or services offered by other companies, individuals or business partners, or to information that you provide or that is collected by third parties using our technologies. These third parties may have their own privacy policies, which we encourage you to read before providing information to them. This policy describes:

  • (A) What personally identifiable information we collect from you, how it is used and with whom it may be shared.
  • (B) The security procedures in place to protect the misuse of your information.
  • (C) What choices we offer, including how to request access to, update or delete your personal information.
  • (D) Personal Identification Information.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, Contribute to the map, or place an order for Map API services.


We collect different information according to the following scenarios:

  • (1) Site visitors - When you browse or use our Site (, we and our third party service providers collect information about the services you use, other websites you've visited and personal preferences. We also may collect your personal location while using our Site. This information includes: device-specific information (such as your operating system, mobile phone network, mobile device ID, and other device-specific unique device identifiers such as your computer's internet protocol (IP) address), user information, specific geographical location and browsing and interaction habits. Our Site may use "cookies" or similar technologies to enhance User experience. A cookie is a small file placed on your device or computer. It may be possible to refuse to accept cookies by activating the appropriate setting on your browser or mobile device. However, if you select this setting, you may be unable to access certain parts of our Site. We use these technologies to collect and store information about you when you interact with services or products that we offer.

  • (2) All Contributors - If you sign up to become a Contributor to the global map we collect your email address that is provided to us via Google authentication services. We do not collect or ask for a password.

  • (3) Contributions via Android or iPhone Contributor App - If you contribute to the global map via a smartphone we collect precise location information in the background when using the Hivemapper Contributor App for iOS or Android. This location information includes lat, long, time, device operating system, heading, and more. None of this location information is displayed publicly and is never attached to your personal identity publicly or privately.

  • (4) Contributions via dashcam - If you contribute to the map via a dashcam each video you collect and contribute includes precise location information, and the Hivemapper Contributor App used in tandem with the dashcam also collects precise location information in the background as you drive.

  • (5) Contributions via drone - If you contribute to the global map via a drone each image you collect and provide to the network includes precise location information.

  • (6) Paid Contributions - If you contribute to the map via smartphone, dashcam, or drone and want to receive payment you will be asked to provide your PayPal email address such that we can send payment. If you are paid more than $600 in one calendar year you will need to provide us with W9 or W8-BEN form and compliance to meet tax regulations.

  • (7) If you are a customer who purchases and accesses our Map APIs (e.g. Map Image API) we collect the following information - email address, name, address, zip code, credit card information, and/or other billing contact information.


Hivemapper collects information to provide Services to you in the performance of a contract with you, or for our legitimate interests in better understanding our customer’s interactions and to create better products and services. We also share personal information we collect from the site to third parties that assist us in supporting us in providing our services, in understanding how you use our Services, and to provide advertising to us and on our behalf. These third parties are obligated to protect the information they process on our behalf in accordance with our policies and applicable law. Specifically, Hivemapper collects and uses Users' personal information for the following purposes:

(1) To improve our Services - We continually strive to improve our offerings based on the information and feedback we receive from you. For example, user information will aid our engineering team in solving bugs and improving the user experience.

(2) To process transactions - We will use the information you provide to process your order or to make payment to you. We do not share this information with outside parties except to the extent necessary to provide the Services, e.g., Stripe and PayPal.

(3) To send periodic emails - Your email address will be used to send you information and updates pertaining to your order. It also may be used to respond to your inquiries. You may receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via our Site.

(4) Protect our rights or comply with legitimate legal processes - We may disclose your email address to enforce our rights arising from any contracts entered into between you and Hivemapper; to comply with any court order, legal process, or respond to any governmental or regulatory request; or to protect Hivemapper's rights or property or the safety of Hivemapper, our customers, employees, or others

(5) Sale or merger - We also may disclose some of your personal information to a buyer or other successor in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of Hivemapper’s assets.

(6) To market other products of Services to You - We may use your personal information in association with third party vendors, marketing firms or other companies to market or sell other non-Hivemapper products or services. For example, through Google Ads and Google Analytics, we create remarketing audiences based on specific user behavior, demographic information and interest data, and share those list with Adwords. We also use demographic and interest data in analytics reports to create automated profiles for marketing purposes. We create segments based on demographic and interest data. We and our third party vendors, including Google, will use this information to show you ads on sites across the Internet. We may also use cookies to serve ads based on your past visits to our website.

(7) We retain the information we collect for as long as we need for the above mentioned legitimate business purposes.


You may log in to Hivemapper to review and update your registration information. You may also delete your account at any time. Most data requests on your registration page will be updated automatically. Otherwise, we will make commercially reasonable efforts to provide you with reasonable access to your personal or other account information we maintain within 30 days of your access request. If we cannot honor your request within 30 days, we will let you know and provide you with an explanation. As specified above, you also have the right to opt-out of the use of cookies for marketing purposes by selecting your preferences through the Google Ads Settings or NAI opt-out pages at the links above.

Also, California law permits Users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to the contact information below with "California Shine the Light Privacy Request" in the subject line and your full name, email address, postal address and specific services you have used in the body of your email.


We adopt data collection, storage and processing technical and organizational measures to secure and protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Services. While we use security measures to protect sensitive and personal information transmitted online, please be aware that no security measures are perfect or impenetrable.


Our Services are not directed to children under the age of 13, and our Terms and Conditions prohibit children under 13 from using our Services. We do not knowingly collect any information from children under 13.


Hivemapper has the discretion to update this privacy policy at any time. When we do, we revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.


Hivemapper operates in the United States of America, under U.S. law. Any information you choose to send to this Site or Hivemapper will be transferred to Hivemapper in the U.S., and its service providers, subject to the laws of the United States. Some jurisdictions, such as the European Union, do not consider the U.S. legal system to offer protections that are "adequate" in their judgment. If you do not wish your information to subject to U.S. law, please do not send it to Hivemapper.


If you have any questions or concerns about this Privacy Policy, the practices of Hivemapper, or your dealings with Hivemapper, please contact our privacy and data protection office us at:

Physical Address: Hivemapper 1801 Murchison Suite 128 Burlingame, CA 94010

Email address:

We welcome your questions, comments, and feedback, and will take steps to respond to you as soon as reasonably possible. If you have an unresolved privacy or personal information collection, use , or disclosure concern that we have not satisfactorily addressed, you also have the right to contact and lodge a complaint with a data protection supervisory authority.